S1 E8: Oh lovely, we’re home - Skills for Care | The care exchange

Series 1 Episode 8: Oh lovely, we’re home

Debbie Dry, registered manager of Windsor Lodge, a small care home for older people in Buckinghamshire talks about residents being at the heart of everything and how that drives her desire to constantly improve quality. She explains how she ensures that any training her staff do, is a learning opportunity for everyone and has an impact on the care delivered. Find Windsor Lodge Care Home on Facebook.

Resources

• Leadership Qualities Framework: describes the attitudes and behaviours needed for high quality leadership at all levels. 
• Learning from events digital module: This 35 minute, interactive module is designed to support managers and leaders in all adult care settings carry out learning reviews. Learning reviews are an approach that bring people together to holistically explore an adverse event or near miss. They allow teams to explore different perspectives and create a positive action plan that supports individuals and seeks to avoid repeat incidents. You can claim £100 from the Workforce Development Fund for every employee who completes the module.