Claire Boscq on How Great Work Cultures can make Great Customer Experiences
In the book Delivering Happiness: A Path to Profits, Passion and Purpose, Tony Hsie describes how Zappos defined their culture:
Oh, and make money too . . .
It sounds crazy? right?
I found a great believer in these principles to be my guest: Claire BoscqAbout Claire Boscq
Claire is an international Award Winning Customer Experience Expert, The BizShui Creator, Keynote Speaker & Consultant Awarded No 3 Top Global Customer Service Guru with three decades of expertise. Claire is an authority in the Customer Experience Industry. Author of 4 books; with a No 1 Amazon Best Seller in 2020.
And the great news is that she just moved from her beautiful island of Jersey! to Dubai 🎉
Claire's website: https://claireboscq.com/
Her latest book: BizShui, 9 Keys to Feng Shui your Business for Success: Enhance Customer Experience, Optimize Employee Productivity, Increase your Profitability
What we discussed with Claire Boscq:
Are you wondering how to create great work culture by being a great leader - Read our book 👇The rough guide to awesome leadership: A brain friendly approach to take action and be an inspiring leader
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