98: Wharton Professor Maurice Schweitzer | Censored Environments

Maurice Schweitzer is an award-winning professor at the Wharton School of Business and author of the book Friend & Foe. He has published more than 100 articles and been cited more than 10,000 times. He is also the former president of the International Association for Conflict Management. Maurice earned an undergraduate degree from Cal Berkeley in Economics and a PhD from Wharton in Operations and Information Management.

In this episode we discuss the following:

• We struggle to separate what we know from how we've come to know it.
• When we think we know something, it’s important to remember the tools and methods we used to learn that information, because that determines how much we do know.
• Our environment is censored. We don’t know what we don’t know, and this makes learning difficult. So when we think we know something, remember that our environment is censored.
• So often when people lie, they do so for selfish reasons. But some lies are motivated by kindness, and therefore can have a different impact than selfish lies.
• Remember that we never truly get to see the counterfactual of our decisions.

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