The Hidden Power of Voice: How AI is Transforming Communication – Sean Austin

In this episode of Behind the Numbers, host Dave Bookbinder sits down with Sean Austin, Founder and CEO of Helios Life Enterprises, to explore the fascinating world of voice analytics and how tone of voice influences business outcomes.

Sean shares how Helios’ groundbreaking AI technology detects subtle changes in vocal tone to reveal deeper insights into communication. From capital markets and corporate leadership to customer interactions, voice analytics is revolutionizing the way businesses interpret speech.

Key Takeaways:

🔹 Decoding Tone: How voice analysis detects confidence, deception, and authenticity in communication.
🔹 AI & Market Intelligence: The role of Helios’ technology in helping investors, executives, and professionals make better decisions.
🔹 Introducing Market EQ: A powerful AI tool designed to measure voice volatility and enhance communication effectiveness.
🔹 Practical Applications: How businesses, job seekers, and leaders can leverage voice analytics for success.
🔹 Entrepreneurial Insights: Sean’s advice on persistence, perseverance, and ‘pounding the pavement’ to build a successful venture.

Tune in to discover how voice analytics is transforming the way we communicate, invest, and do business!

About Sean Austin:

Sean Austin is a seasoned technologist with over 15 years of pioneering experience at the intersection of audio science, machine learning, and generative AI. He has consistently demonstrated his ability to drive innovation and deliver impactful results across multiple industries. Sean founded Helios in 2017, where he successfully created the category of speech analytics for hedge funds, unlocking new pathways for quantitative research and decision-making. This ground-breaking platform established him as a thought leader in leveraging voice technology for financial markets. Helios’ success culminated in a strategic exit, setting the stage for Sean’s future ventures.

In addition to his success at Helios, Sean played a pivotal role in Tunigo, a music discovery platform that was instrumental in Spotify’s first acquisition, marking another notable milestone in his career. His influence extended into the rapidly evolving telehealth space as CPO of aptihealth, where he spearheaded product development through the company’s Series B funding round, scaling its platform to meet the growing demand for mental health services. Under his leadership, aptihealth expanded its reach and impact, solidifying his reputation as a dynamic leader capable of scaling complex systems.

As CEO and Co-Founder of Markets EQ, Sean is transforming the way asset managers and financial professionals engage with critical corporate communications. Markets EQ is at the forefront of AI-driven financial communications, offering advanced voice insights and performance intelligence solutions. Sean is collaborating with leading generative AI platforms, including partnerships with companies like Google Cloud, to revolutionize how executives analyze market sentiment, performance, and strategy through voice data. His leadership ensures that Markets EQ provides asset managers with cutting-edge tools to enhance their decision-making and communication strategies.

About the Host:

Dave Bookbinder is known as an expert in business valuation and he is the person that business owners and entrepreneurs reach out to when they need to know what their most important assets are worth. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries. 

Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers. 

He’s on a mission to change the conversation about how the accounting world recognizes the value of people’s contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company’s most valuable asset.”

Dave’s book, A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know, was recognized as a top new release in Business and Valuation and is designed to provide practical insights and tools to help understand what really drives business value, how to prepare for an exit, and just make better decisions.

He’s also the host of the highly rated Behind The Numbers business podcast which is enjoyed in more than 100 countries.

🔸 Grab Dave’s Books: The New ROI: Return on Individuals  | The NEW ROI: Going Behind The Numbers  |  A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know

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