In this episode, Sean sits down with Mark Herschberg, creator of Brain Bump and author of The Career Toolkit, Essential Skills for Success That No One Taught You. He is a wonderful demand creator whose background is a CTO. They dive into why Mark started Brain Bump. They go deeper into his tech experiences and how creates demand that focuses on customer experiences. Mark gives some great insights how create demand rather than forcing it. His tone gives off a helpful, astute, and to the point tone on creating demand and customer experiences. Mark gets deep on how he has helped his alma mater (MIT), was a competitive dancer, and why Brain Bump has become his passion.
More About Mark. https://www.linkedin.com/in/hershey/
Episode 149: How Companies Are On the Clock and Need to Find the Perfect Time
Episode 148: How Focusing on Strategic Growth Offer Solutions in Plain Sight and Improves Experiences
Episode 147: How Architecting Better Data Models and Building Better Customer Experience Cadences Drastically Improves Churn
Episode 146: Why is Understanding the Research and Development Process is Essential for the Customer Experience
Episode 145: How Staying Curious and Keeping in the Customer's Narrative Improves Customer Experience
Episode 144: How Using Revenue Operations Strategies Improves Customer Experience
Episode 143: How to Bridge the Sophistication Gap in Marketing to Create Better Customer Experiences and Achieve Revenue Growth
Episode 142: How Building Journey Orchestrations Creates Better Customer Experiences
Episode 141: How Effective Thought Leadership Creates Better Content and Deeper Customer Experiences
Episode 140: Why Taking a Buyer's Journey Perspective Enhances Customer Experiences and Decreases Churn
Episode 139: What Can a Bunch of Guys in Togas Teach Us about Leadership
Episode 138: Why Enabling Your Team to be Subject Matter Experts Creates Great Customer Experiences
Episode 137: Why Influencer Marketing is More than Just Getting Likes and Views
Episode 136: How to Remove Bias to get Good, Actionable Customer Experience Data
Episode 135: How Packaging Gratitude with a Sale Creates Customer Experiences
Episode 134: How Solving Problems with Podcasts Created Great Customer Experiences
Episode 132: Why Demand Creation Resonates Better with B2B Customers
Episode 131: How Great Customer Experience Comes from Great Human Writers and Not AI
Episode 130: How Living through the Remote Work Experience Creates Better Journeys to Coach Clients
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