In this episode, Erik Deckers sits down with his friend, Scott Monty, a strategic communications and leadership coach who works with C-suite executives. They discuss the problems leaders are having today, and what they're doing right. They also talk about how Scott's degree in Classics help him train better leaders. And he gives insights on how history has carried the same lessons throughout history to leader after leader.
More about Scott. https://www.linkedin.com/in/scottmonty/
Episode 149: How Companies Are On the Clock and Need to Find the Perfect Time
Episode 148: How Focusing on Strategic Growth Offer Solutions in Plain Sight and Improves Experiences
Episode 147: How Architecting Better Data Models and Building Better Customer Experience Cadences Drastically Improves Churn
Episode 146: Why is Understanding the Research and Development Process is Essential for the Customer Experience
Episode 145: How Staying Curious and Keeping in the Customer's Narrative Improves Customer Experience
Episode 144: How Using Revenue Operations Strategies Improves Customer Experience
Episode 143: How to Bridge the Sophistication Gap in Marketing to Create Better Customer Experiences and Achieve Revenue Growth
Episode 142: How Building Journey Orchestrations Creates Better Customer Experiences
Episode 141: How Effective Thought Leadership Creates Better Content and Deeper Customer Experiences
Episode 140: Why Taking a Buyer's Journey Perspective Enhances Customer Experiences and Decreases Churn
Episode 138: Why Enabling Your Team to be Subject Matter Experts Creates Great Customer Experiences
Episode 137: Why Influencer Marketing is More than Just Getting Likes and Views
Episode 136: How to Remove Bias to get Good, Actionable Customer Experience Data
Episode 135: How Packaging Gratitude with a Sale Creates Customer Experiences
Episode 134: How Solving Problems with Podcasts Created Great Customer Experiences
Episode 133: How to Build Great Customer Experiences with Product Led Growth
Episode 132: Why Demand Creation Resonates Better with B2B Customers
Episode 131: How Great Customer Experience Comes from Great Human Writers and Not AI
Episode 130: How Living through the Remote Work Experience Creates Better Journeys to Coach Clients
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