In this penultimate episode of season four, Jenni is joined by Louisa Clarke who is a specialist on how to manage difficult conversations. Are you a confrontation avoider? Louisa talks about moving away from the concept that having a difficult conversation involves being aggressive and bolshy. Louisa and Jenni discuss tips and tricks to help difficult conversations end up in a nicer place that cuts through the power dynamic. They talk about why having difficult conversations, setting boundaries, and setting expectations is our path to freedom, enabling things to run more smoothly. And how to do it in a way that’s warm and packed with values and integrity.
Having difficult conversations at work is something many leaders and managers struggle with. It’s such a big topic for some of our clients so chatting to Louisa about the chaos it can bring and how we can help people bring calm was a useful discussion for those struggling with it. You’ll find some of Louisa’s latest thinking in her latest blog where she shares tips for navigating some of those tricky issues at work. Louisa's blog - Redefining Communication
Thank you for listening!
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.
Resources:
Calm Edged Rebels podcast, Season 2, episode 3 - How to say no: creating balance and boundaries
How to have a difficult conversation blog by Jenni Field
Get in touch with Louisa through their website here www.confidentlythere.com or via LinkedIn
Chaos to calm: Bonus episode – Remotely Interested? research S4
Chaos to calm: International culture and its impact on communication with Sarah Black S4 E10
Chaos to calm: Why every leader needs a coach with Jo Twiselton S4 E8
Chaos to calm: Managing reputation and risk with Eva Maclaine S4 E7
Chaos to calm: Finding calm within your communications team with Katie Marlow S4 E6
Chaos to calm: How to build mental resilience in your organisation with John Humphreys S4 E5
Chaos to calm: Translating your external brand into your employee experience with Lucy Kemp S4 E4
Chaos to calm: Using data to make decisions with Benjamin Ellis S4 E3
Chaos to calm: Building an inclusive culture with Advita Patel S4 E2
Chaos to calm: Understanding organisational chaos with Jenni Field S4 E1
Chaos to calm: Season 4 Trailer
Chaos to calm: How to know if leadership is for you S3 E10
Chaos to calm: Understanding the difference between empathy and compassion S3 E9
Chaos to calm: How to communicate sustainability and purpose inside organisations S3 E8
Chaos to calm: Culture, employee lifecycle and improving the employee experience S3 E7
Chaos to calm: What are the best tools to help you prioritise? S3 E6
Chaos to calm: What does an internal communications function do? S3 E5
Chaos to calm: How to rebuild trust S3 E4
Chaos to calm: Why we need unity in our leadership teams S3 E3
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