In this final episode, Jenni talks to Sarah Black, global communications consultant, about the factors to consider when communicating within an international culture. Sarah talks about the challenges of working across different cultures, miscommunication when it comes to corporate values, and leadership expectations. As well as how small things can cause discontent, a lack of connection, and why people might even come across as rude when that’s completely unintended.
They share tips and tools to help unpack where you are and where you come from, and really delve into how to think around the environment you are in.
Global teams can be tricky to engage with so working with Sarah to help people think differently about building strong teams around the world is brilliant when you’re looking at intentionally changing culture. In her latest blog, Sarah shares her tips which include the need to get curious and how to be time zone sensitive. Sarah's blog - Redefining Communication
Thank you for listening!
Keep the conversation going, ask questions, and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.
Resources:
Chaos to calm: Building an inclusive culture with Advita Patel S4 E2 - Redefining Communications (redefiningcomms.com)
Don’t Shoot the Messenger Podcast - Vicki Marinker Season 2, Episode 6 with Jenni Field on How to build a cohesive and diverse culture that’s fit for purpose.
World Time Buddy : a practical tool for looking at time zones for global meetings.
Cultural Intelligence Center: lots of free resources and info about how you can develop your ability to relate and work effectively in culturally diverse situations.
The Culture Map by Erin Meyer - book and website
Americans Are Fake and the Dutch Are Rude! By Batja Mesquita, The Behavioral Scientist
How cultural differences can impact global teams, Harvard Business Review, 2021
Leading with cultural intelligence - David Livermore
Get in touch with Sarah here on LinkedIn or through their website www.athrucommunications.com
Chaos to calm: Bonus episode – Remotely Interested? research S4
Chaos to calm: How to manage difficult conversations with Louisa Clarke S4 E9
Chaos to calm: Why every leader needs a coach with Jo Twiselton S4 E8
Chaos to calm: Managing reputation and risk with Eva Maclaine S4 E7
Chaos to calm: Finding calm within your communications team with Katie Marlow S4 E6
Chaos to calm: How to build mental resilience in your organisation with John Humphreys S4 E5
Chaos to calm: Translating your external brand into your employee experience with Lucy Kemp S4 E4
Chaos to calm: Using data to make decisions with Benjamin Ellis S4 E3
Chaos to calm: Building an inclusive culture with Advita Patel S4 E2
Chaos to calm: Understanding organisational chaos with Jenni Field S4 E1
Chaos to calm: Season 4 Trailer
Chaos to calm: How to know if leadership is for you S3 E10
Chaos to calm: Understanding the difference between empathy and compassion S3 E9
Chaos to calm: How to communicate sustainability and purpose inside organisations S3 E8
Chaos to calm: Culture, employee lifecycle and improving the employee experience S3 E7
Chaos to calm: What are the best tools to help you prioritise? S3 E6
Chaos to calm: What does an internal communications function do? S3 E5
Chaos to calm: How to rebuild trust S3 E4
Chaos to calm: Why we need unity in our leadership teams S3 E3
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