In this episode, Jenni talks about the differences between compassion and empathy. She asks whether we need it, if we can build and grow it, and addresses some of the myths around empathy, especially when it comes to leadership. She also discusses how trust links to leadership and how this is all connected. Jenni looks at different aspects to consider when you are trying to build and grow empathy or if you are advising leaders on how they might want to do things a little differently.
Thank you for listening!
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.
Resources:
Poles Apart by Alison Goldsworthy, Laura Osborne and Alexandra Chesterfield
https://uk.bookshop.org/books/poles-apart-why-people-turn-against-each-other-and-how-to-bring-them-together/9781847942951?aid=9752
7 habits of highly effective people by Stephen Covey
https://uk.bookshop.org/a/9752/9780762408337
Empathy: Why It Matters, And How To Get It by Roman Krznaric
https://uk.bookshop.org/books/empathy-why-it-matters-and-how-to-get-it/9781846043857?aid=9752
Atlas of the Heart by Brené Brown
https://uk.bookshop.org/books/atlas-of-the-heart-mapping-meaningful-connection-and-the-language-of-human-experience/9781785043772?aid=9752
Chaos to calm: Bonus episode – Remotely Interested? research S4
Chaos to calm: International culture and its impact on communication with Sarah Black S4 E10
Chaos to calm: How to manage difficult conversations with Louisa Clarke S4 E9
Chaos to calm: Why every leader needs a coach with Jo Twiselton S4 E8
Chaos to calm: Managing reputation and risk with Eva Maclaine S4 E7
Chaos to calm: Finding calm within your communications team with Katie Marlow S4 E6
Chaos to calm: How to build mental resilience in your organisation with John Humphreys S4 E5
Chaos to calm: Translating your external brand into your employee experience with Lucy Kemp S4 E4
Chaos to calm: Using data to make decisions with Benjamin Ellis S4 E3
Chaos to calm: Building an inclusive culture with Advita Patel S4 E2
Chaos to calm: Understanding organisational chaos with Jenni Field S4 E1
Chaos to calm: Season 4 Trailer
Chaos to calm: How to know if leadership is for you S3 E10
Chaos to calm: How to communicate sustainability and purpose inside organisations S3 E8
Chaos to calm: Culture, employee lifecycle and improving the employee experience S3 E7
Chaos to calm: What are the best tools to help you prioritise? S3 E6
Chaos to calm: What does an internal communications function do? S3 E5
Chaos to calm: How to rebuild trust S3 E4
Chaos to calm: Why we need unity in our leadership teams S3 E3
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