Experience Better: The CX Podcast
Business
Paying bills certainly doesn’t top many people’s list of favorite things to do. At best it’s a hassle– at worst, it’s an extremely stressful exercise. You can take some of the pain away by offering payment solutions that make it as quick and easy for your customers to pay their bills as possible. Digital wallets do just that. They’re a convenient, easy, and secure way to pay, giving customers those truly on-the-go payment experiences they’re looking for. In this episode of Experience Better, we talk to Yara Alatshan, Product Marketing Manager at KUBRA, to tell us all about digital wallets and why consumers prefer to use them.
Navigating the New Era of Payments in 2024
Call Volume Down, Customer Happiness Up
Unpacking CX - Celebrating 5K Streams
Unpacking AMEX’s Membership Value for Merchants and Utilities
The Eight Tenets of Customer Experience
CX and Utility Trends to Watch for This Year
Innovation in Payments - Options for Billers and Payers
More Consumers Are Considering Digital Wallets for Bill Payments
The Effect of Clean Energy Transition on CX
Water Analytics Are Essential for Elevating the Customer Experience
The Future of Payments - Part II
The Future of Payments - Part I
Using Personas to Gain a Better Understanding of the Customer Journey
Wrapping Up the Year with Our Most Popular Podcast Episodes of 2021
Using “Voice of the Customer” Research to Improve CX
Improving CX for Seniors with Concierge Services
The Importance of Providing Innovative Solutions to Cash-Paying Customers
The Top Citizen Billing and Payment Trends of 2021
Gen Z to Baby Boomers: What The Generations Expect from You
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