As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
375 — Rockin’ Around The ChatGPT
BONUS — From the desk of 'The L&D Dispatch' newsletter
374 — VR for coaching and soft skills
373 — What if L&D had a marketing strategy?
372 — AI Conversations is changing how we practice power skills
371 — Talk to the Elephant (cause the rider ain’t listening)
370 — Thriving during the menopause
369 — A healthy dose of L&D
368 — Employee wellbeing at scale
367 — Mastering multicultural facilitation
366 — Building online communities
365 — L&D lessons from customer education
364 — You have to work with IT. Can we make it easier?
363 — What the heck is Mind Tools?
362 — Using creativity in L&D
361 — How do we measure productivity?
360 — Evidence-based leadership development
359 — Is it still safe to talk about EDI?
358 — Hot take: Most employees aren't actually that interested in L&D
357 — L&D governance (the ultimate juggling act)
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