The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team.
The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments.
EPISODE RESOURCES
2013: From Practice to Mission
2012: Becoming a World-Class CEO
2011: Integrating Implant Surgery into a General Dental Practice Pt. 2
2010: Integrating Implant Surgery into a General Dental Practice Pt. 1
2009: Integration & Data Management Pt. 2
2008: Integration & Data Management Pt. 1
2007: Achieving Top-Notch Customer Service Pt. 2
2006: Achieving Top-Notch Customer Service Pt. 1
2005: From Startup to Success
2004: Maximizing Wealth Through Strategic Investments Pt. 2
2003: Maximizing Wealth Through Strategic Investments Pt. 1
2002: Creating A Leadership Team Pt. 2
2001: Creating A Leadership Team Pt. 1
2000: 2,000 Episodes!!!
1999: Associate Integration Mastery
1998: Maximizing Dental Practice Efficiency
1997: Hacking the Consult
1996: From Application to Onboarding
1995: Community, Mentorship, & Mental Health Awareness
1994: The Entrepreneurial Spirit
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Organic Marketing Simplified: Effective podcasting strategy for growth and monetization
THE GO BIZ GUY
The Sigma Femme Podcast
The Prof G Pod with Scott Galloway
The Tim Ferriss Show