The Dentalpreneur Podcast w/ Dr. Mark Costes
Business:Entrepreneurship
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, underlining that leadership capabilities should be prioritized over mere seniority when considering promotions to management roles. This segment also tackled the hurdles that can arise when hiring an OM from outside the dental industry, stressing the necessity of seamless integration into the team.
The discussion further explored the concept of "extreme ownership," where OMs are encouraged to assume full accountability for the operational success of the practice. This approach fosters a proactive management style that can significantly influence the dynamics and efficiency of dental practices. Lastly, the speakers provided strategies for dealing with scenarios where an OM may not meet the practice's expectations. They discussed realigning the OM's responsibilities or, if necessary, transitioning them out of the role, ensuring that the management aligns well with the practice's goals and the team's needs. This session serves as a comprehensive guide for dental practices aiming to enhance their managerial hires and ensure their leaders contribute positively to their environments.
EPISODE RESOURCES
1953: The Virtual Revolution
1952: Loan Repayment & Personal Finance Pt. 2
1951: Loan Repayment & Personal Finance Pt. 1
1950: Converting Set-Backs
1949: Sustainable Dental Missions
1948: Inside the Operatory
1947: Inside & Outside of the OP Income
1946: Scaling New Heights
1945: The Core of Personal Integrity
1944: Recharging the Dental Battery Pt. 2
1943: Recharging the Dental Battery Pt. 1
1942: Assembling Your Personal Board
1941: A Team Approach to "Living the Dream" Pt. 2
1940: A Team Approach to "Living the Dream" Pt. 1
1939: Creating an Effective Dental Operations Manual
1938: The Future of Dental Labs
1937: Culture, Compensation & Calibrations
1936: Maximizing Practice Value
1935: Strategic Wealth Management
1934: Systems & Methodologies
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