Richard Weylman, at age 6, Richard was orphaned and lived in nineteen foster homes and attended eleven different schools. Rather than becoming victim of those circumstances he overcame them and has had remarkable business success including as an award-winning general sales managerof Rolls Royce to heading sales and marketing for the Robb Report- A Magazine for the Luxury Lifestyle from its inception until its record liquidity event. A Hall of Fame inducted Keynote speaker Richard has also been inducted into the Customer Experience Hall Of Fame for his legendary work helping brands engage with their customers and retain them. He is the author of two international bestsellers, the latest of which, The Power of Why: Breaking Out in a Competitive Marketplace is in seven languages and is also a CEO Reads bestseller. His next book 100 Proven Ways to Acquire and Keep Clients for Life is available on Amazon or your favorite bookstore. Finally, he is a Horatio- Alger nominee for his philanthropic work on behalf of orphans and widows.
In this podcast for managers, Audrey, Lee and Richard discuss:
· What differentiates you with today’s customers with their experience
· Concrete examples of right from wrong in service levels
· Free or inexpensive ways to change your business deliverables to garner client loyalty
· Why creating brand evangelists is critical to growing your business
“Thoughtfulness, empathy, caring, and kindness are valuable relationship-building traits that no amount of competitor marketing dollars can defeat.”– Richard Weylman
Build Credibility and Effective Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Richard Weylman
https://richardweylman.com/
https://www.linkedin.com/in/richard-weylman-keynotespeaker/
Connect with Manage Smarter Hosts
· Website: ManageSmarter.com
· LinkedIn: AudreyStrong
· LinkedIn: C. Lee Smith
Connect with SalesFuel
· Website: http://salesfuel.com/
· Twitter: @SalesFuel
· Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices
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213: Matt Tenney: Retaining Your Best Employees
212 Sandra Halling: People Before Process boosts productivity
211: Skot Waldron: Fixing Agency Culture
210: John Robertson: Why EAPs Don't Work
209: Michelle Tillis Lederman: The 11 Laws of Likability
208: Darrell Amy: Aligning Sales and Marketing
207: Teresa Mitrovic: Psychological safety and high trust work cultures
206: Neil Day: Startups and How To Avoid Leadership Burnout
205: Chandler Bolt: Self-publish a book and grow your business
204: Jeff Risley: Marketing with Emotional Intelligence
203: Michael Buzinski: Boosting Revenues with Digital Marketing
202: Julie Hansen: Improving Virtual Credibility During Online Meetings
201: Lee Salz: How Do I Sell Different!?
200 Robin Hills: Emotional Intelligence for Managers
199 Jonathan Brill: Ride the Rogue Waves Into Change
198 Carol Kaemmerer: Improve Your LinkedIn Profile to Boost Sales and Credibility
197: Michael Tanner Build credibility and effective leadership
196 Jennifer Mackin: Create a leadership development revolution
195 Denise Cooper: Better C-Suite Conversations
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