Richard Weylman, at age 6, Richard was orphaned and lived in nineteen foster homes and attended eleven different schools. Rather than becoming victim of those circumstances he overcame them and has had remarkable business success including as an award-winning general sales managerof Rolls Royce to heading sales and marketing for the Robb Report- A Magazine for the Luxury Lifestyle from its inception until its record liquidity event. A Hall of Fame inducted Keynote speaker Richard has also been inducted into the Customer Experience Hall Of Fame for his legendary work helping brands engage with their customers and retain them. He is the author of two international bestsellers, the latest of which, The Power of Why: Breaking Out in a Competitive Marketplace is in seven languages and is also a CEO Reads bestseller. His next book 100 Proven Ways to Acquire and Keep Clients for Life is available on Amazon or your favorite bookstore. Finally, he is a Horatio- Alger nominee for his philanthropic work on behalf of orphans and widows.
In this podcast for managers, Audrey, Lee and Richard discuss:
· What differentiates you with today’s customers with their experience
· Concrete examples of right from wrong in service levels
· Free or inexpensive ways to change your business deliverables to garner client loyalty
· Why creating brand evangelists is critical to growing your business
“Thoughtfulness, empathy, caring, and kindness are valuable relationship-building traits that no amount of competitor marketing dollars can defeat.”– Richard Weylman
Build Credibility and Effective Leadership with the Manage Smarter Podcast
Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.
Connect with Richard Weylman
https://richardweylman.com/
https://www.linkedin.com/in/richard-weylman-keynotespeaker/
Connect with Manage Smarter Hosts
· Website: ManageSmarter.com
· LinkedIn: AudreyStrong
· LinkedIn: C. Lee Smith
Connect with SalesFuel
· Website: http://salesfuel.com/
· Twitter: @SalesFuel
· Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices
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173 Krister Ungerbock: Talk SHIFT to better leadership
172: Reland Logan: Social Media for Lead Gen
171 Brett Putter: Culture Change Checklist
170 Dr. Jean Latting: Bridging The Workplace Racial Divide
169: Clint Pulver: Boost Employee Retention
168 Michele Ashby: Getting Women Leaders On Boards
167 Ed Eichhorn: Controlling Healthcare Benefits Costs
166 Luis Gonzales: Multicultural Managing & Difficult Conversations
165 Larry Olsen: Performance-Driven Neurology
164 Katie Zink: Diversity, Equity, and Inclusion
163 Jonathan Kazarian: Better Remote Events
162: Jon Berghoff: Exponential leadership and Collective Wisdom
161 Tracy Goodwin: Vocal Techniques to Greater Influence
160 Kevin Davis: How and Why Sales Managers Fail
159 Peer Advisory Groups for Building High-Performing Teams
158 Seth Greene: Lead Gen Using Direct Response Marketing
157 Kevin Harris: Servant Leadership and Radical Mentoring
156 Audie Penn: Lean Principles
155 Improving Lead Gen and Expanding Marketing
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