Do you find it challenging to work with difficult people, whether it's coworkers or customers? In this episode, Ian Altman sits down with Michael Bungay Stanier, author of "How To Work With Almost Anyone," to discuss the art of cultivating strong relationships with coworkers and customers in sales. Michael shares practical insights and actionable tips for navigating the ups and downs of working relationships, emphasizing the importance of proactive communication and understanding. Don't miss this engaging conversation on building successful connections in the professional world.
Michael Bungay Stanier helps people know they’re awesome and they’re doing great. He’s best known for The Coaching Habit, the best-selling coaching book of the century and recognized as a classic. His most recent book, How to Work with (Almost) Anyone, shows how to build the Best Possible Relationship with the key people at work. Michael was a Rhodes Scholar. He’s Australian, and lives in Toronto, Canada. Learn more at www.MBS.works.
Grab your copy of How To Work With (Almost) Anyone HERE
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Looking for more guidance and support on handling all your B2B sales struggles? You can connect with Ian Altman and learn more about the Same Side Selling Academy through the links below:
How to Avoid The Status Quo Using The Jolt Effect with Matt Dixon
The Right & Wrong Way To Get B2B Referrals
Why Do B2B Proposals Exist?
Which RFPs Are Worth A Proposal
Avoid The Trap of Talking About Your Products or Services
Stop Ruining LinkedIn By Doing This
The Hidden Trap of Slam Dunk Sales Opportunities
Biggest Mistake in Sales Training
Same Side Selling Success Stories
How to Follow Up When A Deal Is Delayed
3 Elements for High Performing Sales Training
Pipeline Traps
How to Approach the VP of Business Prevention
How To Build The Best Customer Experience with David Avrin
Why Product Demos Are A Trap For Sellers
The Recipe for Launching New Products or Services
Asking Negative vs Positive Question to Uncover Your Clients Problems
Biggest SEO Mistakes with Eli Schwartz
Avoid Tragic Linkedin Marketing Automations
How To Adjust Cold Outreach Post-Pandemic
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