Do you find it challenging to work with difficult people, whether it's coworkers or customers? In this episode, Ian Altman sits down with Michael Bungay Stanier, author of "How To Work With Almost Anyone," to discuss the art of cultivating strong relationships with coworkers and customers in sales. Michael shares practical insights and actionable tips for navigating the ups and downs of working relationships, emphasizing the importance of proactive communication and understanding. Don't miss this engaging conversation on building successful connections in the professional world.
Michael Bungay Stanier helps people know they’re awesome and they’re doing great. He’s best known for The Coaching Habit, the best-selling coaching book of the century and recognized as a classic. His most recent book, How to Work with (Almost) Anyone, shows how to build the Best Possible Relationship with the key people at work. Michael was a Rhodes Scholar. He’s Australian, and lives in Toronto, Canada. Learn more at www.MBS.works.
Grab your copy of How To Work With (Almost) Anyone HERE
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Looking for more guidance and support on handling all your B2B sales struggles? You can connect with Ian Altman and learn more about the Same Side Selling Academy through the links below:
Create Engaging Live Events with David Fishchette
The Secret Formula To Gifting In Sales with John Ruhlin
What Artificial Intelligence and ChatGPT Can Teach About Selling
Lead Like A Recovering Addict with Michael Brody-Waite
Why Do Deals Linger?
Stop Random Acts of Marketing with Karen Hayward
What Bad Driving And Bad Selling Have In Common
Holiday Replay : Why Questions Are Most Powerful Than Facts In Sales
Biggest Mistakes Selling with Channel Partners
The Secret to Year End Deals in B2B Selling
Why Most Proposals Suck
Gratitude For The Same Side Selling Community
The ONE Question Salespeople Need to Ask for Success
The Worst Way to Cold Outreach
Recruiting Is Selling Careers
3 Biggest Voicemail Mistakes in Sales
Avoid The Sales Kickoff Meeting Traps
Keys to Effective Communication with Darcy Webb
Traps in Structuring a Sales Organization
The Bad and Great of Customer Experience
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