PreAccident Investigation Podcast
Government & Organizations
A just culture is a culture of trust, learning and accountability. In the wake of an incident, a restorative just culture asks: ‘who are hurt, what do they need, and whose obligation is it to meet that need?’ It doesn’t dwell on questions of rules and violations and consequences. Instead, it gathers those affected by an incident and collaborates on collectively addressing the harms and needs created by it, in a way that is respectful to all parties. It holds people accountable by looking forward to what must be done to repair, to heal and to prevent.
You know when you go to a director's screening of a movie that the director comes out on stage after the audience has seen the film...I don't know if you have ever been invited to one of those fancy showings - I can't remember ever getting an invitation to one...that is what this episode is like...you chance to talk to the producer of a docemantary about safety and just culture.
This film documents the amazing transformation in one organization — Mersey Care, an NHS mental health trust in the UK. Only a few years ago, blame was common and trust was scarce. Dismissals were frequent: caregivers were suspended without a clear idea of what they might have done wrong. Mersey Care’s journey toward a just and learning culture has repaired and reinvigorated relationships between staff, leaders and service users. It has enhanced people’s engagement, joint ownership and sense of responsibility. It has taken the organization to a place where hurt doesn’t get met with more hurt, but with healing.
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Best Safety Podcast, Safety Program, Safety Storytelling, Investigations, Human Performance, Safety Differently, Operational Excellence, Resilience Engineering, Safety and Resilience Incentives
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Thanks for listening and tell your friends. See you in Denmark!
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PAPod 426 - Robust and Brittle...The Southwest Failure
Safety Moment - Leadership Choice
PAPod 425 - Let’s Do It Again...
Safety Moment - Near Misses Discussed
PAPod 424 - Happy Christmas
Safety Moment - The Systems is Stable...Until its Not
PAPod 423 - Bob and Todd and the 2023 Workshop Invitation
Safety Moment - Leaders are NOT Victims, Dang It
PAPod 422 - The Failure You Want...Not The Failure You Get.
Safety Moment - Leadership Humility???
PAPod 421 - Giving and Receiving Knowledge
Safety Moment - The Meaning of Life
PAPod 420 - A Blast From The Past - Leadership Planning for Failure...The Best Hour You Will Ever Spend in a Leadrship Meeting
Safety Moment - Appreciation is Important
PAPod 419 - Revisiting ”Do Safety Differently”
Safety Moment - Chomsky Quote for Today
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