[071] For the third instalment of the special #30Days2Grow interview series, Killian and Zoe are joined by Salon Maitre D’ Gavin Hoare, or as described by some, the 'master of all salon managers'. As a vital part of the management structure at the London-based salon Richard Ward Hair & Metrospa, Gavin runs the ultimate super salon with 90 staff, 1,200 clients per week and 250 innovative hair and beauty treatments and services. His unique and unrivalled talents as a leader and a ‘people person’ coupled to his background in hairdressing make him the ideal guest to not only discuss how to define and deliver the ultimate client experience, but also touch upon staff empowerment.
Links:
About Gavin Hoare
Follow Gavin On Twitter
Top Insights For Salon Success From The Phorest Salon Owners Summit 2018
Join The #30Days2Grow Salon Challenge (from April 1st to 30th, 2018)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
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Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
Mandy Pulse on Connecting Passion and Purpose With Global Impact Through the Universal Language of Hair
Live From Strategies TBX23 With Robert Miraglia
Live From Strategies TBX23 With Ariel Sims
Live From Strategies TBX23 With Katlin Liell-Kok
Live From Strategies TBX23 With Sydney Lopez
Live From Strategies TBX23 With Daryl Jenkins
Live From Strategies TBX23 With Bruce Hourigan
Live From Strategies TBX23 With Neil Ducoff
Hether Florman on Giving Back, the Pursuit of Education & the Spark That Ignited a Career
Janine Cannon on Growth and the Secrets Behind Zazou Salon & Academy’s Success
You Asked, We Listened: Get Ready for the Phorest Summer Collection
Peter Borg On Entrepreneurship, Hard Work Ethics & The Stories That Shaped An Independent Business
Brianna Myors on Family Violence & Supporting Salon Professionals as Champions of Change (HaiR-3Rs)
Greg Clarke on Releasing Our Resistance to Change
Verna Wall on Research at Phorest and Success Stories From the Salon Floor
Colleen Camp on How to Approach Hair Loss Conversations With Expertise and Care
Frank Di Lusso on the Gambles You Can’t Afford Not to Take
Live From The Salon Owners Summit 2023 With Geno Stampora
Live From The Salon Owners Summit 2023 With Sophia Hilton
Live From The Salon Owners Summit 2023 with Tom Chapman
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