[071] For the third instalment of the special #30Days2Grow interview series, Killian and Zoe are joined by Salon Maitre D’ Gavin Hoare, or as described by some, the 'master of all salon managers'. As a vital part of the management structure at the London-based salon Richard Ward Hair & Metrospa, Gavin runs the ultimate super salon with 90 staff, 1,200 clients per week and 250 innovative hair and beauty treatments and services. His unique and unrivalled talents as a leader and a ‘people person’ coupled to his background in hairdressing make him the ideal guest to not only discuss how to define and deliver the ultimate client experience, but also touch upon staff empowerment.
Links:
About Gavin Hoare
Follow Gavin On Twitter
Top Insights For Salon Success From The Phorest Salon Owners Summit 2018
Join The #30Days2Grow Salon Challenge (from April 1st to 30th, 2018)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
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Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
James Alba on How to Be a More Sustainability-Conscious Salon
Kristin Rankin & Lauren Wilde on Running Gender-Affirming Salon Spaces
Jill Higginbotham on Management Fundamentals That Drive Salon Success
Inside Phorest: Check Your Salon Online Health Score & Find New Avenues for Digital Growth
Rachel Paige on Self-Discovery & Finding Rhythm After Traumatic Loss
Kate Lynch & Eimear Morris on How and Why You Should Do a Social Media Spring Clean
Katie Godfrey on Franchising as a Strategy for Growth
Richard Gibbons on Generating Substantial ROI With Paid Social Advertising
Inside Phorest: Unleash the Power of Staff Performance
Stefanie Fox on Leadership & What Staff Want From Their Salon
April & Nikki Dominguez on Growth, Community & Chasing Your Dream Career
Ashleigh Hodges on Navigating Wellness, Career Goals & Salon Life
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Phorest’s 2020 Year in Retrospect With Ronan Perceval & John Doran
Beat 2020: Strategies for Salon Success in December & Beyond
Inside Phorest: Embracing the New Virtual Reality With Video Consultations
Jen Baudier on Operating Salons With a Profit-First Mindset
Kristina Russell on Consultations & Creating Bespoke Colour Journeys
Hellen Ward on Using KPI Data to Assess Staff Performance
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