[071] For the third instalment of the special #30Days2Grow interview series, Killian and Zoe are joined by Salon Maitre D’ Gavin Hoare, or as described by some, the 'master of all salon managers'. As a vital part of the management structure at the London-based salon Richard Ward Hair & Metrospa, Gavin runs the ultimate super salon with 90 staff, 1,200 clients per week and 250 innovative hair and beauty treatments and services. His unique and unrivalled talents as a leader and a ‘people person’ coupled to his background in hairdressing make him the ideal guest to not only discuss how to define and deliver the ultimate client experience, but also touch upon staff empowerment.
Links:
About Gavin Hoare
Follow Gavin On Twitter
Top Insights For Salon Success From The Phorest Salon Owners Summit 2018
Join The #30Days2Grow Salon Challenge (from April 1st to 30th, 2018)
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
Leave a Rating & Review: http://bit.ly/phorestfm
Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
Kristin Rankin & Lauren Wilde on Running Gender-Affirming Salon Spaces (Rerun)
Paddy Monaghan on The Power of Perspective
Kristen Lumiere on Navigating Sticky Situations & Breaking Up With Salon Clients
Jay Williams on the Difference Between Satisfied & Loyal Clients, and Why It Matters (Rerun)
David Barnett on Inspired Leadership and Shaping the Dream Workplace (Rerun)
Ben Lifton on Becoming a Content Kween (And Why Your Salon Will Thank You for It)
Shay Hoelscher on Entrepreneurship, Driving a Race Car & Creating a Lovemark
Hunter Donia on Building the Clientele of Your Dreams, Insights Gained From Adversity
Sian Gray on Phorest’s Commitment to Helping Salons Reach Their Growth Potential
Ronan Perceval on the Story of Phorest
S06 Launches on February 14th, 2022
The Most Popular Phorest FM Episodes of 2021
Phorest’s 2021 Year in Retrospect With Ronan Perceval & Sylvie McDermott
Dr. Gillian Mandich on the Science of Happiness
Neil Ducoff on Purposeful New Year Leadership & Financial Planning
Fry Taylor on Salon Waste & Recycling the Unrecyclable
#SalonAppreciationWeek: Celebrating the People Behind the Chair
Eric Seropyan on Leveraging the Power of Search Engine Optimisation
Steve Gomez on What It Takes for a Salon to Be Ready for Its Next Hire
Inside Phorest: Strategies to Earn & Leverage Award-Worthy Reviews
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
U.S Property Podcast
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
The Ramsey Show
Planet Money