Paul Brown, senior director of brands and concepts at SSP America, has worked with large operators, directed a large concession program and a small airport. As a consultant, he helped small businesses and large brands get into airports. He believes focusing on the improving customer experience will, in general, lead to larger spends. But he also believes many underrepresented populations still need assistance in being able to compete for space in airports.
Ep. 8 - Rod Tafoya, Mission Yogurt
Ep. 7 - Rob & Nick Crews, Crews
Ep. 6 - Corliss Stone Littles, CSL LLC
Ep. 5 - Joya Kizer Clarke, Casa Unlimited Enterprises
Ep. 4 - Cindy Martin
Ep. 3 - Greg Plummer, Enjoy Repeat
Ep. 2 - Kenneth James, LaTrelle's Management Corporation
Ep. 1 - Liz Grzechowiak, Minneapolis-St. Paul International Airport
Ramon Lo, publisher of Airport Experience News
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