The role of automation in managed services is not new, however, it has a rough history. MSPs have always recognized the need to scale their operations but have struggled with how to implement automation in a consistent fashion.
Besides the obvious benefits automation can bring to the internal operations of the MSP, there are revenue generating opportunities as well. The same automation practices can easily be applied to service offerings to be provided to the customer, managed by the MSP.
Highlights:
MSP Zone Guest: Keith Abramson, ElectroNeek
4 Attack Vectors MSPs Should be Covering
News from the Cybersecurity Insurance Front
Is the MSP Market Contracting?
Avoiding the MSP Ransomware Trap
The Return of N-able
Should MSPs Have a Data Protection Officer?
Random Thoughts on Cybersecurity Consultants
Are Managed Services Clients on a Collision Course with Vendors?
Datto 2020 Financials & the End of Manual Managed Services Help Desk
Intel Explores Software for MSPs
Death of Pay as You Go?
How Can MSPs Best Support Clients in Healthcare
The MSP Compliance Journey
Kaseya Buys Security Operations Center
Defining Managed Services for Compliance
Vendor Supply Chain Data Breaches - What Should You Do?
A Security Discussion Around Sunburst
Should MSPs Help Clients with Controls?
MSP Project Work in 2021
Can you save money in the public cloud?
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