The role of automation in managed services is not new, however, it has a rough history. MSPs have always recognized the need to scale their operations but have struggled with how to implement automation in a consistent fashion.
Besides the obvious benefits automation can bring to the internal operations of the MSP, there are revenue generating opportunities as well. The same automation practices can easily be applied to service offerings to be provided to the customer, managed by the MSP.
Highlights:
MSP Zone Guest: Keith Abramson, ElectroNeek
OFAC Guidance on Ransomware Payments
Remote Work is Generating New Managed Services Opportunities
Are MSPs Responsible for their Vendors?
MSP Zone Interview with Chris McHale of SPK and Associates
Managed Services for Healthcare in 2020
Managing SaaS
Digital Transformation is Driving Managed Services
Where are Organizations Most Vulnerable to Cyberattack?
Safe Cyber Hygiene Through Managed Services Contracts
MSP Audit Myths
Understanding the Difference Between Security and Privacy Incidents
How One MSP Grew During the Pandemic
My Advice for Break-Fix Providers
Managed Services Mid-Year Review for 2020
Is Your MSP Practice Ready for the Pandemic Recovery?
Private Equity Moving on Managed Services & the Datto IPO Analysis
Defining the Amateur MSP
What does the MSPAlliance do for MSPs?
Can Insurance Companies Make Money with MSPs?
Monthly Agreements and MSP Valuations
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