The role of automation in managed services is not new, however, it has a rough history. MSPs have always recognized the need to scale their operations but have struggled with how to implement automation in a consistent fashion.
Besides the obvious benefits automation can bring to the internal operations of the MSP, there are revenue generating opportunities as well. The same automation practices can easily be applied to service offerings to be provided to the customer, managed by the MSP.
Highlights:
MSP Zone Guest: Keith Abramson, ElectroNeek
The Connection Between Documentation and Compliance
Should I Switch from Break/Fix to Managed Services?
Managed Services Insurance: Everything You Need to Know
There is no race to the bottom
How Can MSPs Avoid Unnecessary Compliance?
Is a Single Pane of Glass over for MSPs?
When Security Vendors Get it Wrong
Advice for MSPs Going Through MSP Verify
MSP Platform Space is Heating Up Again
The Importance of the Small MSP
Path of Future MSP Regulation
Can Managed Services Clients Impact Your Compliance?
Cyber Insurance Claims - What you need to know
It's Time to Revisit Virtual Desktops
DOJ Steps Up Fight Against Ransomware
Don't Lose your MSP Cyber Insurance
Advice on Negotiating with Vendors
Do we put too much trust in MSPs?
Do We Need a US Federal Data Breach Notification Requirement?
Is it Smart to Private Label Your Services as an MSP?
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