21 | A day in the life of a conversation designer 2024-09-19 |
Play |
22 | Built For You: Fin AI Agent is now available over email 2024-09-12 |
Play |
23 | Leadership's Role in Creating a Customer-Centric Culture 2024-09-09 |
Play |
24 | A day in the life of a support knowledge manager 2024-08-22 |
Play |
25 | Defining and evaluating a remarkable customer experience 2024-08-15 |
Play |
26 | Off Script: Better, faster, cheaper 2024-08-08 |
Play |
27 | Dovetail's Serena Chan on why customer research is a crucial part of your support strategy 2024-08-01 |
Play |
28 | Strategies for getting executive buy-in to adopt AI-first CS 2024-07-25 |
Play |
29 | How to lead your customer service team into the AI future 2024-07-18 |
Play |
30 | Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders 2024-07-04 |
Play |