| 31 | Building the future of AI-first customer service 2024-06-27 |
Play |
| 32 | Off Script: Reinventing customer service with AI 2024-06-20 |
Play |
| 33 | Unlocking customer service's strategic potential with AI 2024-06-13 |
Play |
| 34 | Shep Hyken on getting ahead of the competition with exceptional CX 2024-06-06 |
Play |
| 35 | Evolving your support org to thrive in the AI era 2024-05-24 |
Play |
| 36 | Mapping out the first 90 days with AI-first Customer Service 2024-05-16 |
Play |
| 37 | Off Script: Into the future with AI-first Customer Service 2024-05-09 |
Play |
| 38 | Exploring customer service career paths in the age of AI 2024-05-02 |
Play |
| 39 | Unpacking the impact of AI on CX with PartnerHero's Mercer Smith 2024-04-25 |
Play |
| 40 | Moment of truth – Fin AI Copilot in practice 2024-04-18 |
Play |
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com
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