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The Credit Union Leadership Podcast

The Credit Union Leadership Podcast

Business

45. Making Changes before Developing Trust

45. Making Changes before Developing Trust

2022-05-04
Download

“Joining a new company is akin to an organ transplant—and you’re the new organ. If you’re not thoughtful in adapting to the new situation, you could end up being attacked by the organizational immune system and rejected.”

In this episode, Mike shares how emerging leaders stay progressive with change yet do so in a way that doesn't get them immediately rejected?

I don't follow people I can't trust, I don't trust people I don't know.

Want to learn the skills emerging leaders need to have to earn the trust of their team? We have that for you in the Emerging Leaders Network. 

Don't move faster than the speed of trust - https://www.forbes.com/sites/rodgerdeanduncan/2018/07/12/the-speed-of-trust-its-a-learnable-skill/?sh=4e219203bbf6  
Emerging Leaders Workshop
 
STARTS:
MAY 12, 2022
ENDS:
OCTOBER 13, 2022
LOCATION:
ONLINE
REGISTER NOW
ServiStar's Emerging Leaders Program Improve employee engagement
Give new and emerging leaders confidence
Have new managers performing from the first day 
‍

Newly promoted managers often find themselves facing many challenges:

  • How do they build trust?
  • How do they establish themselves as leaders?
  • How do they manage people who were their peers just days ago?

Credit unions typically provide about two weeks of training to a new teller.  But how much training is provided to a new manager?  Isn't leading people more challenging than operating a teller window? Should new managers be forced to learn though experience only? Do you think that will have negative implications on employee engagement, production and member experience? 

ServiStar’s Emerging Leaders program will take new and emerging managers and turn them into confident, competent, high-performance leaders who will be able to develop their own personal leadership style, deploy core coaching skills and maximize employee engagement and performance. Through live training, homework assignments, networking with other new managers from across the credit union movement and unlimited access to the ServiStar experts, your new and emerging managers will begin to thrive.

Who should attend:

Leaders who are early in their management career (5 years or less) or employees who will soon be promoted to a leadership position.

What's included:
  • Seven 2-hour information-packed sessions.
  • Homework assignments between each session to ensure implementation of learning.
  • Personal leadership assessment.
  • Top 5 Clifton Strengths Assessment with a pre-course workshop led by Scott Albrecht on how to leverage your strengths.
  • Unlimited one-on-one access to our facilitators to discuss leadership challenges.
  • Access to the ServiStar Network to collaborate with peers.
  • Pre- and post-course assessment to validate participant improvement.
  • Certificate of completion.

Choose invoice if you are receiving a volume discount or if you opt to make monthly payments.

Begins May 12
Sessions are most Thursdays from 3–5 pm ET (12–2 pm PT) Sessions:
  • May 12 - Common Pitfalls for Emerging Leaders (and How to Avoid Them)
  • June 9 - Developing a Leadership Brand
  • July 14 - Mentor Development
  • August 11 - Coaching
  • Sept. 8 - Building Trust and Influence
  • Oct. 13 - Emotional Intelligence
  • Nov. 9 - Change Management (Note: this is on a Wednesday)
Investment

The investment for this valuable program is just $999 (or spread-out payments over a year). Discounts are available for 5 or more participants! (Contact Whitney at Whitney@ServiStarConsulting.com)

Limited to 50 Participants!
view more

More Episodes

Rebrand to Mission with Nate Anderson
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Winning Strategies - Building a Sales & Service Culture
2026-02-12 162
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6½ Habits of Highly Defective Bosses and the Fixes with Joel Hilchey
2026-01-15 193
Demystifying Mentorship – Choosing and Maximizing the Right Mentor
2025-12-19 210
Flexible Leadership with CEO Mike Valentine of Baxter Credit Union (BCU)
2025-12-05 199
Delegation: Did We Match Mike
2025-11-24 178
11 Rules to Lead with Heart – Lessons from Jarrell Flanders
2025-11-07 216
Learning from a Luminaries Leader – Systems thinking and resilience in action
2025-10-22 222
Managing Former Peers – Building trust in your new role
2025-10-07 219
Transforming Sales – Building relationships that drive results
2025-09-22 221
Complacency is the Enemy of Competency
2025-09-05 207
Future-Proofing Credit Unions with Target Leadership
2025-08-21 253
Succession Planning – Equipping the Next Generation
2025-08-06 198
What Followers Want - Leading with Hope
2025-07-22 245
Confessions of a Branch Manager: Leading By Example
2025-07-07 241
Want a Winning Team? Stop Calling Them Goals, Call Them...
2025-06-27 207
Bolster Culture by Serving Your Internal Member
2025-06-19 193
Service Excellence Deep Dive with Certified Trainer: Extra Effort and Consistency
2025-06-04 158
Soup for the Soul - Credit Union Stories to Warm The Soul
2025-05-29 177
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