In this podcast episode, host Sonia Portwood discusses the importance of communication skills and ways to improve them with guest Alyson Van Hooser, a keynote speaker and trainer focused on multi-generational leadership. Alyson shares tips emphasizing the need for intentional communication and understanding the stories of others to connect with them effectively. Also, hear the three-step listening technique that can not only improve communication but also ensure the results you want from almost any conversation.
Host:
Sonia Portwood
Chief Sales and Marketing Officer
PCBB
Guest:
Alyson Van Hooser
Keynote Speaker, Trainer, Author
Van Hooser Associates, Inc.
www.vanhooser.com
Harnessing the Potential of Generative AI in Banking
Accelerating Faster Payments Success – Insights from PCBB & Fiserv
Performance Review Tips That Really Work
Preventing Cyber Attacks – Insights from a US Secret Service Agent
Strategy Before Structure: A Roadmap for Succecss
Achieving Disney-level Customer Service - The Mouse Is In The House!
All About Crypto and Blockchain Technology
Sticky Business: Increasing Customer Loyalty
CECL Case Study: From In-House to Outsourced (Micro-cast)
Extraordinary Sales Results: Tips, Mistakes, The Value Equation
The Evolution of Real-Time Payments: Part 2 - What’s Next?
Mind, Body and Banking
The Evolution of Real-Time Payments: Part 1 - Then and Now
CECL - Beyond Implementation Part 2: Getting Started & Thoughts on Using Spreadsheets for CECL
CECL - Beyond Implementation, Part 1: Organizing Data & Explaining Results
Machine Learning & Artificial Intelligence
About Banking Out Loud
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