As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
182 — What we learned at LT 2020
181 — Lost in translation
180 — L&D in the Not-for-Profit sector
179 — An exciting announcement!
178 — What makes a great learning organisation?
177 — Evidence-informed learning design
176 — It's a Wonderful Lifelong Learning
175 — Once upon a time in L&D
174 — The GP Book Club: Malcolm Gladwell's Strangers
173 — Video special: Live from eLN Connect 2019
172 — What can Barcelona FC teach us about organisational culture?
171 — If only I had the time: achieving work-life balance
170 — Everything you always wanted to know about learning
169 — One solution, hold the slides: introducing performance consulting
168 — Inside ‘Messengers’: Are attractive people more believable?
167 — In defence of the course
166 — Chief Energy Officer: What does that mean?
165 — Level-up L&D: Organisation development
164 — Challenging a face-to-face mindset
163 — Evidence: The No. 1 L&D detective agency
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