As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
222 — The impact of Covid on L&OD
221 — Start your Learning Health Check now
220 — Weekly learning science for your inbox
219 — The GP Book Club: Remote (Office Not Required)
218 — Overcoming learner pain points
217 — Building empathy with video
216 — UX sells
215 — Workplace design in the Covid era
214 — What do learners actually want?
213 — Learning through community
212 — 12 levers for learning transfer
211 — 'We regret to inform you...'
210 — Learning on furlough
209 — Diversity and inclusion at TSB
208 — Workplace culture in the age of Covid
207 — Productivity hacks
206 — Global L&D in the social sector
205 — Higher Ed vs Corporate Learning
204 — Democratising coaching
203 — Down the rabbit hole, on the web
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