As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
359 — Is it still safe to talk about EDI?
358 — Hot take: Most employees aren't actually that interested in L&D
357 — L&D governance (the ultimate juggling act)
356 — Embracing scenario-based learning
355 — Who knew that online schools existed?
354 — A simple guide to delivering better presentations
353 — L&D insights from 20 years of data
352 — Supporting neuroinclusion at work
351 — Coaching for everyone! But how?
350 — How do you inspire others?
349 — Introducing ‘Skill Bites’, a nudge-based approach to course design
348 — What makes the ideal client?
347 — Can L&D make others more resilient?
346 — Book Club: The Voltage Effect
345 — Boosting engagement with creative campaigns
344 — The 20-year evolution of L&D
343 — Mapping employee networks to retain talent
342 — Adult Learning Theory (and how to build a bridge)
341 — How to compete in the robot wars
340 — Takeover Special! We answer your questions!
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