As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened?
This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening.
We explore:
· reasons that we don’t listen well
· the consequences of not listening (and of listening!)
· how we can improve listening skills.
Georgie recommended Nancy Klein as an expert on listening and techniques to improve. Time to think is a good place to start: amazon.co.uk/Time-Think-Listening-Ignite-Human/dp/0706377451
You can find out more about Liz Wiseman’s concepts of multipliers and diminishers in her book Multipliers: amazon.co.uk/Multipliers-Best-Leaders-Everyone-Smarter/dp/006239066X
In ‘What I Learned This Week’, Gemma spoke about the widest fairy ring in the world. John Wright reports that it’s around 800m across in A spotter’s guide to countryside mysteries, but a quick internet search revealed this to be a questionable fact.
For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.
And, this week, we’re giving a special shout out to our Learning Performance Benchmark. Not sure how your L&D function is performing? Find out now, for free: mindtools.com/business/products/lpb/
Connect with our speakers
If you'd like to share your thoughts on this episode, connect with our speakers on LinkedIn:
· Gemma Towersey
· Ross Dickie
· Georgie Rudd
Georgie can also be contacted via her website: https://www.ruddcoaching.co.uk/
298 — How can L&D promote an anti-racist workplace?
297 — Can gamification level up our learning?
296 — Effective hybrid working
295 — How do we prevent burnout
294 — Developing a digital mindset (for non-digital folks)
293 — How to grow your people
292 — Choosing the right intervention
291 — What's the value of values?
290 — The world of learning has changed
289 — Live from the Metaverse: VR for learning
288 — Who needs learning outcomes, anyway?
287 — What will be hot in workplace L&D in 2022?
286 — Can you grow your curiosity?
285 — How do we 'mine for stories'?
284 — Celebrating International Women's Day with Working Chance
283 — How does nudge theory support workplace learning?
282 — What is the purpose of education?
281 — Does your team need a re-brand?
280 — Beginner's guide to the Metaverse, NFTs and Avatars
279 — Why work is the ideal place to talk about race
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