Remarkable Results Radio Podcast
Leisure:Automotive
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
Check out their podcast here: https://autorepairmarketing.captivate.fm/
If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
In this podcast episode, Chris Cotton from Auto Fix Auto Shop Coaching addresses the negative impact of phone trees on customer service in auto repair shops. He emphasizes the importance of the human touch and shares his frustration with complex phone systems that deter customers. Chris offers practical advice for revamping phone systems, such as auditing current setups, matching staffing to call volume, and soliciting customer feedback. He advocates for a balance between technology and personal interaction, stressing that each call is an opportunity to showcase excellent service and stand out from competitors. Chris concludes by inviting listeners to contribute to the conversation on maintaining a personal touch in customer service.
Connect with Chris:
chris@autofixsos.com
Phone: 940.400.1008
www.autoshopcoaching.com
Facebook: https://www.facebook.com/
AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
#autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
Fragmented Marketing: How It’s Hurting Your Brand and Wasting Your Money [E078] - The Auto Repair Marketing Podcast
Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909]
Overcoming Fear and Resistance to Improve Your Auto Repair Shop[E141] - Chris Cotton Weekly Blitz
From the Classroom to the Shop – The Future of Automotive Education [AW 187]
Navigating the Tesla Terrain: Insights from Seth Thorson [RR 908]
Health Insurance [E095] - Business By The Numbers
Thriving Through Our Economic Challenges [THA 357]
Professionalism...And Maybe a Movie Reference [E112] - Diagnosing the Aftermarket A to Z
How to Know When You're Not Ready for Marketing [E077] - The Auto Repair Marketing Podcast
Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907]
Give Me 10 Update: Collaboration with Education [AW 186]
Technician’s Three-Year Succession Plan [RR 906]
Recruiting the Right Way with Joelle Pollak from Promotive [E094] - Business By The Numbers
Keeping an Eye on Bay Productivity [THA 356]
The Ripple Effect of Recognition: Lessons from Bill Hader [E111] - Diagnosing the Aftermarket A to Z
Retention Marketing And Strategies For Bringing Back Clients More Often with Caroline Legrand [E076] - The Auto Repair Marketing Podcast
2023 AAPEX Service Award Winners [RR 905]
Are You Prepared for Life's Unexpected Moments? [E140] - Chris Cotton Weekly Blitz
Becoming a Shop Owner with Meg Richards [AW 185]
CASE: Controller, Analyzer, Socializer, Entrepreneur- Which Personality Type Are You? [RR 904]
Create your
podcast in
minutes
It is Free
THIS CAR POD! with Doug DeMuro & Friends!
Car and Driver’s Into Cars
The Big Three by Donut Media
The Carmudgeon Show
Car Dealership Guy Podcast