Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model grown via acquisition to today’s streamlined and focused small business focused organization.
The Journey from Paper to Digital ServicesIn Glenbrook’s Payments Boot Camps® we make the point that fintechs rarely invent new functions out of whole cloth. What they do excel at is reimagining and reengineering the processes that incumbent players have been locked into for years.
It’s the incumbent’s inability to adapt that puts them at a competitive disadvantage.
As Charles Darwin put it:
“The species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself.”
We make this point in our training. Incumbent firms, no matter what the industry, survive and succeed over decades only if they have the ability to adapt to change in their environment. You only have to glance at the moves Visa and Mastercard have made over the last five years - the acquisitions of Plaid and Vocalink (among many) come to mind - and it’s obvious adaptation is at the core of their respective strategies.
In this episode, we speak with a company that has over 100 years of adaptation behind it. Starting with the invention of the checkbook a century ago Deluxe Corporation has expanded and adapted its offerings to the digital needs of its customers.
Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model growing by acquisition to today’s more streamlined and focused organization.
Episode 179 - Understanding US Payment Regulation with Jennifer Aguilar, Alston & Bird LLP
Episode 178 - Tokenization
Episode 177 - Fanning the Flames: Durbin-Marshall Credit Card Competition Act
Episode 176 - Fanning the Flames: PaymentsEd Forum 2022
Episode 175 - Delegated Push Payments, Russ Jones
Episode 174 - Fanning The Flames: Proof Of Work Consensus Algorithm
Episode 173 - Fanning the Flames: NFTs
Episode 172 - Fanning the Flames: Fast Payments on the African Continent
Episode 171 - How Wallets Are Transforming The Global Payments Landscape And What Merchants Should Do About It - Chuck Huang, Citcon
Episode 170 - No turning back at the crossroads of embedded finance and the metaverse - Ahon Sarkar, Helix by Q2
Episode 169 - Catching Up On The State Of Payments - Robin Gandhi, Nium
Episode 168 - Fanning the Flames: NACHA Smarter Faster Payments 2022 - Elizabeth McQuerry & Cici Northup
Episode 167 - Combating Fraud - Patrick Chen, SpecTrust
Episode 166 - Payments Trends & Best Practices - Casey Klyszeiko, Fiserv
Episode 165 - Fanning the Flames: Global Payments - Elizabeth McQuerry & Joanna Wisniecka
Episode 164 - 5th Annual RTP Network Update
Episode 163 - Payments Infrastructure and Foreign Policy
Episode 162 - Stablecoins, Cross-border Payments & Interoperability - Ran Goldi, First Digital Assets Group
Episode 161 - AI-ML and Bias - Ismini Psychoula, OneSpan
Episode 160 - Innovation in Payments Workshop - Russ Jones, Glenbrook Partners
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