Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model grown via acquisition to today’s streamlined and focused small business focused organization.
The Journey from Paper to Digital ServicesIn Glenbrook’s Payments Boot Camps® we make the point that fintechs rarely invent new functions out of whole cloth. What they do excel at is reimagining and reengineering the processes that incumbent players have been locked into for years.
It’s the incumbent’s inability to adapt that puts them at a competitive disadvantage.
As Charles Darwin put it:
“The species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself.”
We make this point in our training. Incumbent firms, no matter what the industry, survive and succeed over decades only if they have the ability to adapt to change in their environment. You only have to glance at the moves Visa and Mastercard have made over the last five years - the acquisitions of Plaid and Vocalink (among many) come to mind - and it’s obvious adaptation is at the core of their respective strategies.
In this episode, we speak with a company that has over 100 years of adaptation behind it. Starting with the invention of the checkbook a century ago Deluxe Corporation has expanded and adapted its offerings to the digital needs of its customers.
Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model growing by acquisition to today’s more streamlined and focused organization.
Episode 159 - The Top KPI of International E-Commerce - Ralph Dangelmaier, CEO, BlueSnap
Episode 158 - The High Pain of Push Payment Scams - PJ Rohall, Featurespace
Episode 157 - Experts Deep Dive on Financial Health and Inclusion
Episode 156 - How to Make Financial Health a Reality - Mimi Joy, Financial Health Network
Episode 155 - Enabling Payments Operations and the Multiplayer Fintech Ecosystem - Dimitri Dadiomov and Rachel Pike, Modern Treasury
Episode 154 - Fighting Disruption in Merchant Services with Payments Tech - Kyle Pexton and Nick Starai, NMI
Episode 153 - How to Make B2B Payments in a Few Lines of Code - Brady Harris and Adam Steenhard, Dwolla - Payments on Fire® Fintech Series
Episode 152 - The Fast Payments Imperative - Elizabeth McQuerry, Glenbrook and Craig Ramsey, ACI Worldwide
Episode 151 - The Fintech Network Built for SMB Payments - Marwan Forzley, Veem
Episode 150 - How a Fintech Speeds the Logistics Industry - Robin Gregg, RoadSync
Episode 149 - Bringing Data to Secure A2A Transactions - Eli Polanco, Nivelo
Episode 148 - The Fintech Bringing Crypto and Diem to Payments Users - Ran Goldi, First
Episode 147 - The Apps of the Card World: Closed Loop Prepaid - Dom Morea, Fiserv
Episode 146 - Multiplayer Fintech Builds a Winning B2B Service - Robin Gandhi, TripActions
Episode 145 - GPay's Impact on Every Stakeholder: Way More Than a Wallet - Steve Klebe, Google
Episode 144 - Innovation in Fast Money: 4th Annual RTP Network Update - Steve Ledford, The Clearing House
Episode 143 - The Buy Now Pay Later Challenge to Credit Issuers - Chris Bixby, Sezzle - Payments on Fire® Fintech Series
Episode 142 - Don’t Miss Out on Faster Payments, The Next Big Shift in Digital Payments - Russ Jones, Glenbrook Partners
Episode 141 - The Data Driven Money Supply Chain - Keith Smith, CEO, Payability - Payments on Fire® Risk Series
Episode 140 – Finding Fraudsters at the Front Door - Robert Capps, NuData Security - Payments on Fire® Risk Series
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