Weaver Outrage Meter (Low)
If you offer any form of managed security offering (or plan to in the near term), then listen up: you may want to stop up-selling customers on managed security. Sound provocative? It isn't.
Managed security ought to be (for the vast majority of MSPs and their clients) part of the standard managed services offering. Meaning, it should be the exception to the rule that an MSP agrees to have a managed services client who does not receive security from the MSP. We will discuss what some of those exceptions might be, but we will focus on how you can more accurately align your MSP practice with the needs of your customers and still make money.
Highlights:
My Thoughts on the CISA MSP Advisory
Can You Survive Without Managed Services
The MSP Legislation We Need
MSP Service Catalogs in the Age of Cloud
How to Have the "Ransomware Conversation" with Your Clients
MSPs Are Responding to Ransomware Attacks
How to Fix the “Secretive” Reputation of Cloud Providers
The Difference Between Internal IT and the MSP
MSP Tool Decentralization
Defining MSP, MSSP, & SOCaaS
How NOT to Respond to the Kaseya Ransomware Attack
What MSPs Need to Know about the Kaseya Ransomware Attack
My Thoughts on the Kaseya Breach
Risks of Shadow IT and How MSPs Can Fix Them
More States Implementing MSP Regulation
Service Guarantees – Should MSPs Use Them?
Rise of the Cybersecurity Reseller
What is the Difference between Reactive and Proactive Providers?
Should MSPs Charge More for High Profile Clients?
Setting up Your Managed Services Portfolio
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