ProdPod, a Productivity Podcast
Business
Partly because I'm a tech geek and partly because of my professional responsibilities, I get to see a dizzying array of new technologies every day. And, I try to keep most of them swimming around in my head to differentiate the potential winners and likely losers in the market. FastCustomer is a productivity tool that I believe is one of those potential winners. According to its website, it is trying to "make customer service better for both companies and consumers." I think the concept (as I'll explain momentarily) is amazing and I hope it continues to be adopted by the broader consumer market and corporate customer service departments. Here's the problem it solves, how it works and what it means for your personal productivity. As you know, trying to get customer service on the line can sometimes be a major headache. FastCustomer steps in as a free Web, mobile SMS and smartphone app technology that waits for you, then connects you to customer service so you don't have any wait time. You can access the service via FastCustomer.com, install their Firefox or Chrome Web browser extensions, text 936-CALL-PLS, or use their Apple iOS or Android-based smartphone applications. You let them know what company you need a customer service call from and they do the rest for you. Once a representative is brought on the line, FastCustomer calls you and puts the representative on the phone. Poof! Think of the hours you'll save waiting from on hold! A few important details:
ProdPod: Episode 78 - Hoarding, Part II - How is compulsive hoarding defined and classified? with Professional Organizer Sally Reinholdt
ProdPod: Episode 77 -- Hoarding, Part I: Who Hoards? with Professional Organizer Sally Reinholdt
ProdPod: Episode 76 -- Be Thankful, and Be Productive
ProdPod: Episode 75 — How to Run your Personal Advisory Board, Part Two
ProdPod: Episode 74 -- How to Run your Personal Advisory Board, Part One
ProdPod: Episode 73 -- Advantages of and Member Criteria for a Personal Advisory Board
ProdPod: Episode 72 -- Establishing a Personal Advisory Board
ProdPod: Episode 71--Two-Minute Book Summary: Willpower: Rediscovering the Greatest Human Strength
ProdPod: Episode 70--When Is Too Little Stress Bad and More Stress Good for Your Productivity
ProdPod: Episode 69--Day Reset
ProdPod: Episode 68--Digital Clutter: Out of Sight Is Not Out of Mind
ProdPod: Episode 67 -- Diamond Rule - Do Unto Others as They Would Like Done Unto Themselves
ProdPod: Episode 66 -- "Pull Method" to More Productive Relationships, Analyzing and Synthesizing Relationship Data
ProdPod: Episode 65 -- "Pull Method" to More Productive Relationships, Collecting Data
ProdPod: Episode 64 -- Plant-Based Productivity
ProdPod: Episode 63 -- Life-Work Balance
ProdPod: Episode 62 -- Best-Practices for Blog Reading
ProdPod: Episode 61 — Personal Life Action Negotiation (PLAN), Part Two
ProdPod: Episode 60 -- Personal Life Action Negotiation (PLAN), Part One
ProdPod: Episode 59 -- Habit
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