ProdPod, a Productivity Podcast
Business
Partly because I'm a tech geek and partly because of my professional responsibilities, I get to see a dizzying array of new technologies every day. And, I try to keep most of them swimming around in my head to differentiate the potential winners and likely losers in the market. FastCustomer is a productivity tool that I believe is one of those potential winners. According to its website, it is trying to "make customer service better for both companies and consumers." I think the concept (as I'll explain momentarily) is amazing and I hope it continues to be adopted by the broader consumer market and corporate customer service departments. Here's the problem it solves, how it works and what it means for your personal productivity. As you know, trying to get customer service on the line can sometimes be a major headache. FastCustomer steps in as a free Web, mobile SMS and smartphone app technology that waits for you, then connects you to customer service so you don't have any wait time. You can access the service via FastCustomer.com, install their Firefox or Chrome Web browser extensions, text 936-CALL-PLS, or use their Apple iOS or Android-based smartphone applications. You let them know what company you need a customer service call from and they do the rest for you. Once a representative is brought on the line, FastCustomer calls you and puts the representative on the phone. Poof! Think of the hours you'll save waiting from on hold! A few important details:
ProdPod: Episode 38 -- Outsource Your Personal Tasks, Part I
ProdPod: Episode 37 -- Controlling Email: Create a Culture of Communication Protocol
ProdPod: Episode 36: Writing Productivity Quick Tip with Paula Whitacre - Full Circle Communications
ProdPod: Episode 35 -- Emotional Intelligence and a Productive Life
ProdPod: Episode 33 - Turn Conflict Into Winning Together For Increased Productivity
ProdPod: Episode 32 -- Meditation's Power on Productivity
ProdPod: Episode 31 -- Your Digital Productivity System Needs a Paper-Based Redundancy
ProdPod: Episode 30 -- Two-Minute Book Summary: 18 Minutes by Peter Bregman
ProdPod: Episode 29 -- Personal Stress Audit
ProdPod: Episode 28 -- Creating Flow: Learning to Fully Use Our Current Productivity Tools
ProdPod: Episode 27 -- Parkinson's Law
ProdPod: Episode 26 -- Technology and Simplicity
ProdPod: Episode 25 -- Is your system too complex?
ProdPod: Episode 24 -- Thanksgiving and Interdependence
ProdPod: Episode 23 --
ProdPod: Episode 22 -- Defining procrastination
ProdPod: Episode 21 -- How to Worry Less
ProdPod: Episode 20 -- Self-control & Savings: Productivity for the Long Haul
ProdPod: Episode 19 -- SMART Goals for Project Planning
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