Back for part two, Andrew Keith, President of Lane Crawford, builds on his views around how the virus has been a catalyst for necessary but also desired change in the fashion industry. Since the 23rd of January his organisation has been surviving in a lockdown world, and he shares his views on how they have coped, the things he has done as a leader to ensure he remains a visible, connected leader, and the impact that the values and culture work has had in preparing them for this situation.
He shares examples of where his retail team has become far more inventive in solving the blockers that lockdown presented – Zooming customers to show products and creating new routes to the communities that they work with. With Hong Kong now emerging from lockdown, he also talks about the excitement and uncertainty that he is seeing as people come back to work physically. He recognises the staggered nature of the return, and the importance of including everyone in this process. But most of all, he talks about the renewed sense of purpose, and how people in the company are looking ahead at the positive changes that the virus has encouraged and enabled them to make.
In short, Andrew paints a blueprint for the future that we can all start to follow.
The Culture Builders Burst – Checking in on your passion
The Culture Builders Deep Dive – learning tips from leaders – Steve Thorn
The Culture Builders Deep Dive – the balancing act that is personal wellness
The Culture Builders – 4am mindfulness & the morning chorus
The Culture Builders Burst – Integrating, not balancing work and life
The Culture Builders Deep Dive - Checking In for Surgery & Best Practice Team Work
The Culture Builders Burst – sharing the company with investors
The Culture Builders Deep Dive – building a strong culture across a UK radio network
The Culture Builders Burst – time is a gift we can all give
The Culture Builders Deep Dive – helping children sleep better, helping adults sleep better
The Culture Builders - the art (and risk) of paying forward - tips on sharing a random act of kindness
The Culture Builders Deep Dive – learning from education how to recruit for long-term fit
The Culture Builders Deep Dive - The Red Arrows - truly high-altitude performing organisation
The Culture Builders Deep Dive - Looking beneath the wings of WestJet - a company breaking the aviation industry mould
The Culture Builders Burst - Using appreciation to ensure we show people true value
The Culture Builders Burst - How to Maintain Energy for the Long Run - Talking With Darren Childs, CEO, UKTV
The Culture Builders Deep Dive - Talking to the CEO of UKTV and the journey the company has been on
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