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AttractionPros Podcast

AttractionPros Podcast

Business:Management

AP Podcast - Episode 15: A conversation about guest service and employee training

AP Podcast - Episode 15: A conversation about guest service and employee training

2017-12-12
Download

In this episode, Matt poses a question to Josh about a recent customer service experience... and a very interesting conversation ensues. 

view more

More Episodes

AP Podcast - Episode 81: Josh reveals 3 things that could be getting in the way of your sales
2019-03-19 175
AP Podcast - Episode 80: Seamus Fitzgerald talks about aloha, kokua, kapu, ohana and lot of other Hawaiian words!
2019-03-12 125
AP Podcast - Episode 79: Patrick Holcomb and Jeremy Veatch talk about working on your business instead of just in it, developing a marketing battle plan and mastering the Rubik’s Cube​
2019-03-05 158
AP Podcast - Episode 78: Matt and Josh find the links to using LinkedIn effectively
2019-02-26 143
AP Podcast - Episode 77: Bob McCullough talks about building the first ultra accessible theme park
2019-02-19 160
AP Podcast - Episode 76: Ron Gustafson talks about trolley parks, minimum wage, and longer school years
2019-02-12 165
AP Podcast - Episode 75: AttractionPros comes full circle with Rob Knemeyer!
2019-02-05 167
AP Podcast - Episode 74: Josh explains what Delta did right even though he got home MUCH later than anticipated
2019-01-29 145
AP Podcast - Episode 73: Dr. Duncan Dickson talks about falling in love with the hospitality industry, successful networking, and painting rocks.
2019-01-22 238
AP Podcast - Episode 72: Steven Amos talks about getting things right the first time, volunteerism, and unicorns.
2019-01-15 140
AP Podcast - Episode 71: Shaun McKeogh talks about being a clown, why you shouldn't cut the training budget and the spirit of an organization
2019-01-08 197
AP Podcast - Episode 70: Matt and Josh get all resolutionary as they look back on 2018 and ahead to 2019
2019-01-01 136
AP Podcast - Episode 69: Tim Morrow talks about conservation, the perception of animal care, and his social media strategy
2018-12-25 153
AP Podcast - Episode 68: John Hallenbeck of IAAPA talks about technology, change, and the ABC's of bringing teams together!
2018-12-18 214
AP Podcast - Episode 67: Christine Buhr talks about adult birthday parties, treating your employees as leaders and eating your own dog food
2018-12-11 153
AP Podcast - Episode 66: AttractionPros LIVE Mailbag Episode 2
2018-12-04 143
AP Podcast - Episode 65: AttractionPros LIVE Mailbag Episode 1
2018-11-27 145
AP Podcast Episode 64: AttractionPros LIVE from Orlando, FL!
2018-11-20 198
AP Podcast - Episode 63: Ian Klein spins a yarn about IP's, storytelling and expanding the narrative
2018-11-13 158
AP Podcast Episode 62: Sylvia Matiko talks about non-profits vs for-profits, guest vs visitor and a place called Timbalaya
2018-11-06 192
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