Welcome back to another insightful episode of Resourceful Designer, where today's message is all about the art of engagement over trivial chatter. I'm your host, Mark Des Cotes, and in episode 341 we dive deep into the importance of engaging more and talking less. We explore how the wisdom of an elementary school teacher, who emphasizes understanding her students to truly elevate their learning, can be a powerful lesson for us as graphic designers in our own client interactions.
I'll share with you how critical it is to connect with clients on a level that goes beyond flaunting our design skills. We discuss why it's paramount to focus on bringing a client's vision to life, rather than overwhelming them with our technical prowess. In this episode, we'll delve into the pitfalls of design platforms like Fiverr, where lack of communication often leads to less-than-ideal results.
We also talk about the golden moments of design that come from a genuine exchange of ideas, the transition from transactional to transformational conversations, and the art of using strategic silence to uncover a client's real needs, adopting techniques used by great salespeople and interviewers like David Letterman.
So before you speed ahead to your next client meeting ready to showcase your portfolio, remember to pause and truly listen. The insights you gain may very well unlock the potential for your greatest design work yet. Stay tuned as we navigate together the journey of growing and running a successful design business with community, creativity, and a keen ear for our clients' stories.
Join the Resourceful Designer Community as we support each other in our goal to prosper, all this and more for just $15 a month.
Let's dive into the episode!
The Many Personalities Of A Freelance Designer - RD273
Navigating The Peaks And Valleys Of Freelancing - RD272
Turning Down Graphic Design Clients and Projects - RD271
Confidence (Almost) Always Beats Knowledge - RD270
The Psychology Of Pricing - Part 6 - RD269
The Psychology Of Pricing: Part 5 – RD268
The Psychology Of Pricing: Part 4 – RD267
The Psychology Of Pricing: Part 3 – RD266
The Psychology Of Pricing: Part 2 - RD265
The Psychology Of Pricing: Part 1 - RD264
The Secret To A Happy and Satisfying Design Career - RD263
There's No Such Thing As A Bad Client - RD262
Putting Yourself Out There With Presentations - RD261
Getting Free Media Exposure - RD260
Promoting Yourself On Client Projects - RD259
Bartering Design Services For Exposure - RD258
Remember What You've Done - RD257
Getting Delinquent Clients To Pay - RD256
Why You Should Pitch Retainer Agreements - RD255
Overcoming Imposter Syndrome - RD254
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