2023 was the year AI changed everything – and Intercom has been at the forefront of the revolution. Listen to highlights from our conversations about how AI is transforming customer service and the world of tech.
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S.H.O.P. Part 1: Store
Reflecting on the Intercom journey - Karen Peacock and Des Traynor in conversation
Nate Brown on why proactive CX is the next competitive battleground
Bob Moesta on unleashing your sales superpower
Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales
Intercom on Product: One for the roadmap
Scale with Shane Murphy-Reuter and Brian Halligan at INBOUND
Blind co-founder Kyum Kim on the hidden power of anonymity
The appliance of science: Mark Roberge’s formula for scaling
Built for You: How customer feedback informs what we ship
Subscribing to the future with Zuora's Carl Gold
Intercom on Product: Meet your marketer
Tech philosopher Alex Wolf on designing harmonious technology
From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands
Stack Overflow CEO Prashanth Chandrasekar on writing the script of the future
Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity
Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools
Scale: Checking in on Shopify Plus' 11,000 checkouts per minute
G2's Kevin Indig on searching for meaning and the meaning of search
Scale: How Zapier supports 3 million users by investing in customer outcomes
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