2023 was the year AI changed everything – and Intercom has been at the forefront of the revolution. Listen to highlights from our conversations about how AI is transforming customer service and the world of tech.
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Benn Stancil, founder of Mode, on how data science can help us make better decisions
Drata’s CEO Adam Markowitz on creating a culture of cyber security
2021 in conversation: Learnings from the podcast
Andrew Chen on how tech’s giants drive growth with network effects
The story behind the chirp: Intercom’s notification sound
Intercom presents Engineer Chats
CX author Dan Gingiss on turning customers into your own salesforce
Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging
UserOnboard’s Samuel Hulick on designing paths, not products
Meet the team: Intercom’s Brand Studio on evolving our brand
Leandra Fishman on driving revenue through stronger customer relationships
Jeff Toister on a guaranteed customer experience
Intercom's Jane Honey on perfecting career paths for product management
Intercom tour: Meet the Sydney office
Little Otter’s Rebecca Egger on making mental health care accessible to all
Shep Hyken on getting customers to come back again and again
Kevin Maney on designing your own category
Webflow’s Maggie Hott on building a scalable sales team from the ground up
Meet the team: Intercom's PMMs discuss our approach to product marketing
Celebrating 10 years of Intercom
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