2023 was the year AI changed everything – and Intercom has been at the forefront of the revolution. Listen to highlights from our conversations about how AI is transforming customer service and the world of tech.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
CX pioneer Jeanne Bliss on building customer-centric businesses
Built for you E03: Behind conversation topics and custom reports
Later’s Farhan Virji on adapting B2C support strategies for B2B teams
Black Women’s Business Collective founder Zanade Mann on advocating for your peers
CX expert Annette Franz on putting the 'customer' in 'customer experience'
Inter-Women Presents: Karen and Leandra on leadership
Intercom on Product 13: Defining sustainable innovation
Norman Crowley on uncovering the business opportunities in tackling climate change
Code for America’s Amanda Renteria on defining the citizen experience
Conversations on Support
Productboard founder and CEO Hubert Palan on mastering product strategy
Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology
Holiday Rewind: Understanding the Conversational Support Funnel
Holiday Rewind: Inside Intercom on Allyship
Intercom’s 2020 people pivot
Solving the customer success equation: Nick Mehta on delivering value at scale
Built for You E02: Making of Series
S.H.O.P. Part 4: Present
S.H.O.P. Part 3: Online
S.H.O.P. Part 2: Habits
Create your
podcast in
minutes
It is Free