We depend on online reviews for everything from hotel and restaurant bookings to what products to buy, and as we hear in this programme, medical and cosmetic procedures.
But what happens when customers and companies start resorting to lawsuits as a result?
We hear from patients who have had legal action taken against them for reviews they've written.
(Image: A surgeon putting on surgical gloves. Credit: Getty Images)
Presented and produced by Ed Butler
Dumb Money: Unpicking the GameStop saga
The rising price of fuel in Nigeria
Fire-proofing California’s wine industry
The Commonwealth Games in crisis?
Fashion: Becoming a designer
Fashion: Paying less for the wedding dress?
Fashion: Doing business in Paris
Fashion: Dupe culture
Fashion: The rise of sports brands
Is green methanol the future of shipping?
Where next for China’s Belt and Road?
The industry that saved an animal from extinction
The growth of tattoo removal
Meet the 'Finfluencers'
Business Daily meets the Queen of Biscuits
Is India ready for Tesla?
The cost of migration: Europe's response
The cost of migration: The rescue boats
The cost of migration: The journey
Business Daily meets: Mohit Lad
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Global News Podcast
The Infinite Monkey Cage
Friday Night Comedy from BBC Radio 4
You’re Dead to Me
Elis James and John Robins