We depend on online reviews for everything from hotel and restaurant bookings to what products to buy, and as we hear in this programme, medical and cosmetic procedures.
But what happens when customers and companies start resorting to lawsuits as a result?
We hear from patients who have had legal action taken against them for reviews they've written.
(Image: A surgeon putting on surgical gloves. Credit: Getty Images)
Presented and produced by Ed Butler
Food security in Puerto Rico
What is a digital twin city?
How to fix the US budget
Business Daily meets: Kathryn Jacob
Being unbanked
Tricking the brain – are holograms the future?
Living off-grid: Scaling up
Living off-grid in Portugal
Business Daily Meets: Dr Yasmeen Lari
Turkey adjusts to ‘bitter medicine’ of high rates
Battling snakes to gather Brazil nuts
Was 2023 a bad year for IPOs?
Has shoplifting become a global problem?
Business Daily meets: Niccolo Ricci
Putting the 'F' word into climate talks
Taiwan: Prepping for war
Taiwan: The political mood
Kinmen: The Taiwanese islands next to China
Business Daily meets: Joyce and Raissa de Haas
Star Wars: The empire strikes cash
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Global News Podcast
The Infinite Monkey Cage
Friday Night Comedy from BBC Radio 4
You’re Dead to Me
Elis James and John Robins