We depend on online reviews for everything from hotel and restaurant bookings to what products to buy, and as we hear in this programme, medical and cosmetic procedures.
But what happens when customers and companies start resorting to lawsuits as a result?
We hear from patients who have had legal action taken against them for reviews they've written.
(Image: A surgeon putting on surgical gloves. Credit: Getty Images)
Presented and produced by Ed Butler
Women, sport and business: Merchandise
The K-rice belt: Seeds for self-sufficiency?
What’s holding women back from work in Sri Lanka?
How to solve fashion’s waste problem
Business Daily meets: Konrad Bergstrom
Is the corporate world too close to COP?
Can China stop its love affair with coal?
Asia's air pollution problem
Why is Spain betting on green hydrogen?
Who is Sultan Al-Jaber?
The world's longest subsea power cable
Kimchi: Korean food goes global
How to spot a diamond
Disruption in the diamond sector
Business Daily meets: Cycling boss Doug Ryder
Argentina goes to the polls
Biden and Xi to meet in San Francisco
The classic cars going electric
How has war changed the lives of Ukraine’s working women?
Business Daily meets: Silvina Moschini
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