Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model grown via acquisition to today’s streamlined and focused small business focused organization.
The Journey from Paper to Digital ServicesIn Glenbrook’s Payments Boot Camps® we make the point that fintechs rarely invent new functions out of whole cloth. What they do excel at is reimagining and reengineering the processes that incumbent players have been locked into for years.
It’s the incumbent’s inability to adapt that puts them at a competitive disadvantage.
As Charles Darwin put it:
“The species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself.”
We make this point in our training. Incumbent firms, no matter what the industry, survive and succeed over decades only if they have the ability to adapt to change in their environment. You only have to glance at the moves Visa and Mastercard have made over the last five years - the acquisitions of Plaid and Vocalink (among many) come to mind - and it’s obvious adaptation is at the core of their respective strategies.
In this episode, we speak with a company that has over 100 years of adaptation behind it. Starting with the invention of the checkbook a century ago Deluxe Corporation has expanded and adapted its offerings to the digital needs of its customers.
Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model growing by acquisition to today’s more streamlined and focused organization.
Marwan Forzley, Align Commerce, and the Evolution of Blockchain Business
Sensibill - Redefining Digital Receipts for FIs
Machine Learning in Fraud Management
Biometrics, Big Data, and Tossing the Password
The Merchant's Challenge with Chargebacks
Shoptalk Conference 2016
A Large Merchant's Focus on its Payments Strategy
Data Analytics, Lending, and the Next 100 Million Borrowers
On Internet Money - Talking Circle.com with Jeremy Allaire
Expanding the Smart Card's Role
Bitcoin 3.0 - Permissioned Blockchains
Networks Put Their Money on Checkout for Mobile
Interchange Regulation Comes to Europe
Faster Payments in the US
Who Are You, Really? - FIDO's Biometric Authentication
What's Next for EMV - Beyond the Liability Shift
PoF 26 - Maybe It's 3D Secure, After All
PoF 25 - Directory Service for Virtual Currencies
PoF 24 - EMV, the Small Business, and New Ways to Pay
PoF 23 - What's Up with HCE - Talking with inventor Doug Yeager
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
NABOR® TALKS
U.S Property Podcast
Aligned Money Show
The Ramsey Show
Planet Money