Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model grown via acquisition to today’s streamlined and focused small business focused organization.
The Journey from Paper to Digital ServicesIn Glenbrook’s Payments Boot Camps® we make the point that fintechs rarely invent new functions out of whole cloth. What they do excel at is reimagining and reengineering the processes that incumbent players have been locked into for years.
It’s the incumbent’s inability to adapt that puts them at a competitive disadvantage.
As Charles Darwin put it:
“The species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself.”
We make this point in our training. Incumbent firms, no matter what the industry, survive and succeed over decades only if they have the ability to adapt to change in their environment. You only have to glance at the moves Visa and Mastercard have made over the last five years - the acquisitions of Plaid and Vocalink (among many) come to mind - and it’s obvious adaptation is at the core of their respective strategies.
In this episode, we speak with a company that has over 100 years of adaptation behind it. Starting with the invention of the checkbook a century ago Deluxe Corporation has expanded and adapted its offerings to the digital needs of its customers.
Take a listen as George and Deluxe’s President and CEO Barry McCarthy discuss how the company continues to adapt to and prosper in the digital age. Barry talks about the journey the company has taken, in recent times shifting from a conglomerate model growing by acquisition to today’s more streamlined and focused organization.
PoF 23 - What's Up with HCE - Talking with inventor Doug Yeager
PoF 22 - Ethoca and the Power of Data Collaboration
PoF 21 - Payment Tokenization Continues to Roll
Chase Speaks on Issuing EMV Cards
E-commerce Fraud, Data, and EMV's Impact on CNP Losses
PoF 18 - CNP Expo Talks
PoF 17 - Aligning Bitcoin with B2B Remittances
PoF 16 - Talking EMV in the USA
PofF 15 - Small Business Banking grown from Seed
PoF 14 - A Ground Level View on Tablet POS
PoF 13 - Lexis Nexis Risk Solutions on Mobile Fraud
PoF 12 - Risk Management, Remittances, and Innovation - A Conversation with CBW Bank's Suresh Ramamurthi
PoF 11 - Bitcoin, Banking, and Crypto 2.0 Approaches
PoF 10 - On Faster Payments in the US
EP9 - Realtime Authorization and Messaging
EP8 - Virtual Banking, PayPal, Apple Pay - A conversation with Dan Schatt
EP7 - Biometrics, Apple Pay, and Privacy: a Talk with Steve Wilson
Episode 6 - Russ Jones on Visa Checkout and Checkout Flow
FinovateFall 2014 Day 2
FinovateFall Day 1
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